Frequently Asked Questions
How do I book direct?
Simply contact us with your preferred property and travel dates. We'll confirm availability and offer at least 10% off our standard Airbnb rate. Payments are processed securely through our trusted payment provider, we accept Credit card/Debit card/ Pay by bank.
How do I check availability?
Contact us directly, or click “Check Availability” on the property page to view live availability on Airbnb.
Book directly with us and save at least 10%.
What happens after I make a booking?
we'll send you a confirmation email with your booking details, House Rules, Terms & Conditions and a secure payment link. A 20% deposit is required to secure your booking, with the remaining balance due 10 days before check-in. For bookings made within 10 days of arrival, full payment will be required. 5 days before your arrival, we'll send you your check-in details and everything you need for a smooth and easy arrival.
What is your cancellation policy?
We understand that plans can change. For standard bookings:
- Cancel 14 days or more before check-in – full refund
- Cancel 10–13 days before check-in – 50% of the deposit is refundable
- Cancel within 10 days of check-in – non-refundable
For full details, please see our Terms & Conditions.
Is there a minimum stay?
Minimum stay requirements vary by property. Please check the individual property page or contact us for more information.
Can I stay for a month or longer?
Yes. Selected properties are available for monthly stays. Contact us directly and we'll help find the best option for your stay.
Can I check in early or check out late?
We'll always do our best to accommodate early check-in or late check-out whenever possible. As this depends on availability and our cleaning schedule, please contact us in advance.
Is parking included?
Many of our properties include complimentary private parking. Please check the individual property page for details.
Are pets allowed?
Selected properties are pet friendly. Please check the individual property page before booking, as additional charges may apply.
What's included in my stay?
Every HomiHost property includes high-speed Wi-Fi, fresh bed linen and towels, a fully equipped kitchen, and everyday essentials for a comfortable stay.
Can I make special requests?
Absolutely. If there's anything we can do to make your stay more comfortable, please let us know before you arrive and we'll do our best to help.
Can I request an invoice?
Yes. We can provide invoices for both business and personal bookings upon request.
What if I need help during my stay?
Simply contact us and we'll be happy to help throughout your stay.
Can't find the answer you're looking for? Feel free to get in touch — we're always happy to help.
